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What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal and Apple Pay. You can choose your preferred payment option during the checkout process.
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How can I contact your customer support team?
If you have any questions, concerns, or need assistance with your order, we're here to help. You can reach us by visiting our Contact Us page and filling out the provided form. We'll get back to you as soon as possible.
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Are there any discounts or promotions available?
Yes, we frequently run special discounts and promotions. To stay updated on our latest offers, exclusive deals, and new product releases, we recommend subscribing to our newsletter. You'll receive emails with all the exciting news and discounts.
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Is every product on Irish Roots made in Ireland?
All jewelry and knitwear products on Irish Roots are 100% crafted in Ireland. To be able to offer you an extensive selection we also source products from Irish manufacturers which have collaborated with manufacturers from the UK, the US and parts of Asia.
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Need more information?
Please use our web chat feature on the bottom right of our pages, and we'll be sure answer it as soon as possible !
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Do you ship internationally?
Yes! We currently ship to Ireland, the UK, the US, and Canada. Stay tuned as we plan to offer worldwide shipping very soon!
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Is there free shipping?
We currently offer free shipping on orders over $150 USD. Order totals less that this amount will vary with region
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Can I return or exchange a product?
Yes, if your product has arrived damaged please contact us to start the refund process. Damaged product returns must be initiated within 5 days. If you're not satisfied with your purchase, you can return the item within 60 days for a refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions. Email irishroots.store@gmail.com to initiate the refund or exchange process.
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How long does shipping and processing orders take?
We will process your order within 48 hrs. Shipping times may vary depending on your location and what you have ordered. Once shipped, customers can expect the parcel to reach their doorstep within 3-10 business days.
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Where are Irish Roots products shipped from?
Products are shipped from Ireland or by our suppliers in the US who hold stock so we can achieve faster shipping times to our North American Customers.
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What materials and craftsmanship can I expect?
Every item is a testament to the exquisite craftsmanship that has been passed down through generations. Our artisans blend ancient techniques with modern designs, ensuring each piece is unique and of the highest quality. We use only the finest materials, including sterling silver, gold, and precious gemstones, to create jewelry that is as durable as it is beautiful. Our commitment to quality ensures that your pieces will be cherished heirlooms for generations to come.
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What kind of designs can I expect in Irish jewelry?
Irish jewelry often features iconic symbols such as the Claddagh, Celtic knots, and shamrocks, each with its own meaning and history. These designs are not just beautiful but also carry a deep cultural significance, making them perfect for anyone who wants to celebrate their Irish heritage or simply appreciates meaningful, artful jewelry.
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Is Irish handcrafted jewelry a good gift?
Absolutely! Irish handcrafted jewelry makes for a meaningful and thoughtful gift. Whether it’s a Claddagh ring symbolizing love and friendship or a Celtic knot pendant representing eternity, each piece is rich in symbolism, making it a perfect gift for any occasion. Plus, it’s a wonderful way to share a piece of Ireland’s beauty and tradition with someone special.
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How do I care for my Jewelry?
To keep your Irish handcrafted jewelry looking its best, we recommend regular cleaning with a soft cloth and storing it in a dry, safe place when not in use. This simple care routine will help maintain the beauty and integrity of your piece, allowing it to be passed down as a cherished heirloom—much like our Aran sweaters, which are also designed to be treasured for generations.
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Why are Aran Sweaters known worldwide?
Aran sweaters originated from the Aran islands off the west coast of Ireland They are highly valued for their authentic craftsmanship, use of high-quality wool, and deep cultural significance. these sweaters feature intricate patterns that symbolize Irish heritage and family lineage. After featuring is in a series of Vogue magazines in 1956 the sweaters popularity exploded on a worldscale and has been going from strength to strength ever since Aran sweaters offer a unique blend of tradition, versatility, and sustainable fashion, making them more than just clothing—they're a timeless connection to Irish culture and history.
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Are Aran Sweaters Good Quality?
Beyond the historical and cultural significance,The wool used in Aran sweaters is typically 100% pure new wool or merino wool, known for its warmth, durability, and softness. This wool is also naturally water-resistant, providing excellent protection against the harsh Atlantic weather of Ireland.
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Why should I invest in an Aran sweater?
Investing in an Aran sweater means you're not just buying a piece of clothing—you're acquiring a piece of Irish heritage. These sweaters are made with care and tradition, ensuring that each one is unique, durable, and timeless. An Aran sweater is a valuable addition to any wardrobe, offering both style and a story that can be passed down through generations.
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How do I care for my Aran sweater?
Caring for your Aran sweater is simple, and with the right care, it can last for generations. We recommend hand washing in cold water with mild detergent and laying it flat to dry. This will help preserve the quality of the wool and the intricate patterns, ensuring your sweater remains a cherished part of your wardrobe for years to come.
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How do I care for my Galway Crystal?
To keep your Galway Crystal crystalware looking its best, we recommend hand washing each piece with warm, soapy water and drying it immediately with a soft cloth. Avoid using abrasive cleaners or dishwashers, as they can dull the crystal’s shine over time. Proper care ensures your crystalware remains a treasured part of your home for years to come.
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What makes Galway Crystal unique?
Galway Crystal is renowned for its unparalleled craftsmanship and timeless elegance. Each piece is hand-cut and polished by skilled artisans in Ireland, ensuring a level of quality and beauty that makes Galway Crystal a standout in any collection. The rich heritage of Irish craftsmanship is evident in every sparkling detail.
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Can I use Galway Crystal for everyday dining?
Yes, Galway Crystal crystalware is not only beautiful but also durable enough for regular use. Whether you’re hosting a formal dinner party or enjoying a quiet evening at home, Galway Crystal adds a touch of sophistication to any occasion. Its versatility makes it perfect for both everyday dining and special events.
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What types of products are available in the Galway Crystal collection?
The Galway Crystal collection offers a wide range of products, including wine glasses, decanters, vases, bowls, and candle holders. Each piece is designed with the same attention to detail and quality craftsmanship, allowing you to create a cohesive and elegant look throughout your home.